Smart Support for Service-Based Businesses
Administrative & Marketing Solutions—Tailored for Trades, Built with Heart
Big Solutions for Small Business
At HYPE Business Solutions, I help service-based businesses run smoother and market smarter. Whether you’re in construction, outdoor services, automotive, or a mission-driven nonprofit, I offer customizable, contract-based administrative and marketing support designed to save you time, reduce stress, and elevate your business—without the cost of in-house staff.
This isn’t just outsourced work. It’s a relationship. I only take on clients I believe in so I can pour my energy, creativity, and care into every project.
Who We Work With
I specialize in supporting service-based businesses across a variety of industries, including:
Construction & Trades – General Contractors, Roofers, Remodelers, and Skilled Subcontractors
Outdoor Services – Landscapers, Outfitters, Conservation Groups, Land Managers
Automotive Services – Collision Centers, Mechanics, Custom Shops, Mobile Technicians
Public Service & Nonprofits – Municipal Agencies, Community Projects, Nonprofit Organizations
If you’re focused on providing a quality service—and need a trusted partner behind the scenes—HYPE is here to help.
Retail and e-commerce? Not my niche.
CONSTRUCTION
AUTOMOTIVE
OUTDOOR
NON-PROFITS
What We Do
Organized. Creative. Purposeful.
Administrative Support
HYPE handles the tasks that keep your business running clean and compliant:
Bookkeeping & Data Entry
Certified Payrolls, Sworn Statements & AIA Billing
Subcontractor Paperwork Management
Insurance Audits
Payment Submissions & Reporting
Miscellaneous Back-End Support (tailored to your needs)
Let’s create a custom admin support package that works for your workflow and budget.
Administrative Services
Data entry, bookkeeping, client relationship management, research, travel planning, scheduling, etc.
Web Presence Management
Website hosting, WordPress design and development, email marketing, and social media management.
Client & Staff Engagement
Recruitment and retention support, event planning, staff/volunteer coordination
Other
Print marketing, laminating, organization, data entry, video editing, e-signature services, and more!
Why Choose HYPE
Focused Expertise: I specialize in service-based industries—especially those that get their hands dirty.
Custom Solutions: Every business is different. I’ll tailor services to what works best for yours.
Contract-Based Flexibility: Get what you need, when you need it—without the burden of full-time staff.
Reliable & Responsive: When you hire HYPE, you’re not just outsourcing a task—you’re gaining a trusted teammate.
Heart-Led Partnerships: I take time to review every potential client before taking them on. If I don’t feel strongly about supporting your business, I won’t sign the contract. I want to believe in your mission so I can show up fully and give you my best.
Experience, Affiliations & Licenses
- 18+ years administrative experience
- 5+ years in the Automotive Industry
- 9+ years in the Construction Industry
- 3 years in Medical Office
- MI Residential Builders License
- Lic #: 242100501
- MI Resident Producer, Property and Casualty
- NPN: 19350920
- SBAM Member since 2020
- National Marketing Director & Advisory Board Member for American Daughters of Conservation 501c3 since 2022
Cassie Knauss | Owner
Follow Us!
How Better Organization Can Make Construction Projects More Profitable
How Better Organization Can Make Construction Projects More Profitable In the construction industry, profitability is not only determined by how much work you complete. It is also determined by how efficiently you manage the details behind the work. A project can look...
Frequently Asked Questions
How long has HYPE been in business?
HYPE was established in 2018.
What is your service area?
HYPE offers on-site meetings in the Tri-State Region (Michigan, Indiana & Ohio).
Remote availability Nationwide.
What are your hours of operation?
Monday – Thurday 8am – 4pm, and Friday by appointment.
Are you licensed and insured?
HYPE maintains a $1mil Professional Liability Insurance Policy.
Administrative and Marketing Services do not require a license in the State of Michigan at this time. However, HYPE does currently hold a MI Residential Builders License and MI Property and Casualty Insurance License.
What services do you provide?
We do it all! From overhauling your office organization, to bookkeeping, to website design, to print marketing, and everything in between.
HYPE’s services cover the vast majority of administrative and marketing tasks required for successfully managing a small business. If you don’t see your needs listed on our services page, give us a call!
How do you charge for your services?
HYPE offers a wide variety of Administrative and Marketing Services on a contract basis. Every project starts with a free consultation. I will come to you, thoroughly discuss your needs and goals. Once we determine my expertise will be a good fit for you, I will provide a detailed estimate and payment terms.
Check out our Services Page for more detailed pricing.
Clients We’ve Worked For
What Customers Say
Let's Get to Work - Together
Whether you’re a contractor, land manager, mechanic, nonprofit, or public service provider, I’m here to help you streamline the chaos and show up professionally—online and off.